Trade Confirmations (also known as Contract Notes) is an electronic record of a securities transaction. Confirmations at OpenMarkets are sent to the primary account holder's email address and any other nominated email addresses on your account.
Confirmations are sent from firstname.lastname@example.org with the subject line"Trade Confirmations"
In the event that a Trade Confirmation isn't received in your inbox, we ask you first to do the following:
- Check the Junk or Spam folders in your inbox (if found here, follow the prompts to add email@example.com to your "safe list")
- Verify the email address attached to your OpenMarkets account is correct or up-to-date (has your email changed since your account was opened?)
If you are still unable to locate your Confirmation note, please contact Client Services on firstname.lastname@example.org
Sample of an OpenMarkets Trade Confirmation note: